Shipping Policy FAQs
Please note: due to a high volume of orders and social distancing requirements in our warehouse, please allow 3-4 business days for dispatch.
AUSTRALIA
Free shipping within Australia when you spend over $60*
* Not applicable to wholesale customers
Current processing time is 3-4 business days to dispatch.
We use Australia Post as our courier.
Flat rate postage fees $10 on order under $60
Please note: signature on delivery is required. If you enter Authority to Leave in the notes during checkout, we will not take responsibility for lost or stolen parcels should the shipping company follow those instructions (and we cannot guarantee those instructions will be followed).
NEW ZEALAND
Free shipping within Australia when you spend over $120*
* Not applicable to wholesale customers
Current processing time is 3-4 business days to dispatch.
We use Australia Post as our courier.
Flat rate postage fees $20 on order under $60
Please note: signature on delivery is required. If you enter Authority to Leave in the notes during checkout, we will not take responsibility for lost or stolen parcels should the shipping company follow those instructions (and we cannot guarantee those instructions will be followed).
How much will delivery cost?
You will see the delivery rate within the checkout.
How to track my order?
All order posting by us are through Australia Post. A email notification will be provided after order despatched with tracking number for your order. All order tracking number can be trace on https://auspost.com.au/